Urban Cooling ("us", "we", or "our") uses cookies on (the "service"). By using the service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognise you and make your next visit easier and the service more useful to you.

Cookies can be "persistent" or "session" cookies.

How Urban Cooling uses cookies

When you use and access the service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

All cookies used by and on our site are used in accordance with current cookie Law. We may use some or all of the following types of cookie:

Strictly necessary cookies

A cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality cookies

Functionality cookies enable Us to provide additional functions to you on our site such as personalisation and remembering your saved preferences. Some functionality cookies may also be strictly necessary cookies, but not all necessarily fall into that category.

Targeting cookies

It is important for Us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.

Third party cookies

Third party cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party cookies may be used by advertising services to serve up tailored advertising to you on our site, or by third parties providing analytics services to us (these cookies will work in the same way as analytics cookies described above).

Persistent cookies

Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.

Session cookies

Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session cookies are deleted when you close your browser.

Cookies on our site are not permanent and will expire as indicated in the table below.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

For more specific details of the cookies that we use, please refer to the table below.


What Cookies Does Our Site Use?

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and our services offered through it. You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) analytics cookies to gather the required information.

The following cookies may be placed on your computer or device:




More information

Google Analytics

These cookies are used by Google to measure user interactions with our website. Google Analytics is a tool that enables us to measure how you interact with our website content and record information about the pages that have been seen as well as other interactions with elements within that content. Cookies are used here to “remember” what you have done previously on pages and with other content elements.  We will periodically review this information with our service providers to help us increase the effectiveness of our website as a sales and communication tool. Google may use these cookies to direct advertising to you.

Please visit:, under the heading “Google Analytics Cookies”, to find out more information about how Google uses your personal data.

WordPress Cookie Consent Plugin

This cookie is used to indicate that you accept the use of cookies on our website.



Google advertising cookie used for user tracking and ad targeting purposes.



Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they include a mixture of pieces of information to measure the number and behaviour of Google Maps users.

Most of the cookies expire 10 years after your last visit to a page containing a Google Map.


These cookies are used to collect information using Google Analytics regarding how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics. You can read the full Google Analytics privacy policy at:



The FORMLIFT_ID cookie is a unique tracking cookie from WP Engine and is required for impressions and conversion tracking to work.



This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.

Expires when you close your web browser.


This cookie is used by Google to contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows Google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.



Infusionsoft uses this cookie to collect data on the user’s visits to the website, such as which pages have been read

Expires after 1 year.


JSESSIONID is a cookie generated by Servlet containers like Tomcat or Jetty and used for session management in J2EE web application for HTTP protocol. Since HTTP is a stateless protocol there is no way for Web Server to relate two separate requests coming from the same client and Session management is the process to track user session using different session management techniques like Cookies and URL Rewriting. If a Web server is using a cookie for session management it creates and sends JSESSIONID cookie to the client and then the client sends it back to the server in subsequent HTTP requests.



Bing Ads uses the Microsoft User Identifier (MUID) to help count valid clicks.



A Google preferences cookie used to remember your preferences and other information, such as your preferred language.



Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they include a mixture of pieces of information to measure the number and behaviour of Google Maps users.

Most of the cookies expire 10 years after your last visit to a page containing a Google Map.


Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they include a mixture of pieces of information to measure the number and behaviour of Google Maps users.

Most of the cookies expire 10 years after your last visit to a page containing a Google Map.


Google set a number of cookies on any page that includes a Youtube video. These include a mixture of pieces of information to measure the number and behaviour of Youtube users, including information that links your visits to our website with your Google account if you are signed in to one. Information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States.This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.



Security cookie to protect user data from unauthorised access



Used by the content network, Cloudflare, to identify trusted web traffic.

Expires after 1 year.


Used by Google Analytics to distinguish users.

Expires after 2 years.


Used by Google Analytics to distinguish users.

Expires after 24 hours.


Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Expires after 3 months.


This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Expires after 1 year.


This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.




What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can your find more information about cookies?

You can learn more about cookies and the following third-party websites:


Network Advertising Initiative:


What our clients say

  • “Spring and Summer in our penthouse apartment used to get hot and sticky, we were not allowed to put a condensing unit on our 7th floor balcony due to freeholder restrictions, We called Urban Cooling – they installed two through the wall units that does not require a condenser, now we have the option to cool our bedroom and lounge when required”
    Mrs Robinson – Canary Wharf
  • “I have a sound recording studio in the back garden of our terraced house which is well insulated to reduce noise to neighbours, this makes the studio really hot in the summer, I did not want an ugly outdoor unit sitting in my garden like conventional systems, Urban Cooling installed an air conditioning system without external unit using a water supply…Now I can keep cool all through the summer whilst making music”
    Joby – SE1
  • “I did not think it was possible to get air conditioning to our small office, we were told by others AC companies that there was no route to the roof for an outdoor unit. Urban Cooling carried out a survey and installed a system within a week, over the moon…many thanks”
    A Fowle – Multiclenz


Try before you buy

We are the only provider of air conditioning without an outside unit who have a demonstration centre which you can visit. You can see all the options available to cool your property in action and choose the one that's right for you!


Cool and comfortable within 14 days of ordering

We realise how uncomfortable escalating temperatures in your property can be, so we pride ourselves on minimising the time you wait for installation. We have a large team of qualified air conditioning engineers, so you can be enjoying a cool and consistent temperature in your property quicker than any other supplier on the market. We aim for a 14 day turnaround from order to installation.


Quietest Units on the Market

Our internal units are the quietest on the market, with our quietest model operating at just 19dBa, which is quieter than a whisper (30dBa). With almost silent operation, you can be assured that a cool night’s sleep will never turn into a restless night’s sleep.


No Leftover Holes, Marks or Mess – Guaranteed!

We offer a complete service including making good afterwards. When we retrofit our A/C systems into your property some small holes in the ceiling may need to be cut for access. Our quotes have a making good element to ensure we leave your apartment looking as good as when we entered. In fact, we're so confident in our service that if you're not completely satisfied with the condition of your property following installation, simply email a photo of the issue and we'll either (1) return and fix the problem, or (2) refund the amount we charged to make good your property, enabling you to cover the cost of any repairs. The same cannot be said for other suppliers who will leave it to you, the customer, to make good any holes or marks.


Competitive prices

Our range of air conditioning solutions are all competitively priced within the market. You’ll be hard pushed to find another supplier who has a comparable solution at a lower price, but if you do just let us know and we’ll match their price! Just send us a copy of their quotation and we guarantee to match the price.