Survey T&C’s and Privacy Policy

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Data collection, processing and privacy.

The purpose of this survey is to conduct market and customer research so that “we” (Urban Cooling Construction Limited) can understand our target customers better to help us develop and grow our services, website and online marketing.

This survey aims to gather your feedback on your experience working on the construction of residential developments and implementing air conditioning within these developments, so that we can improve our understanding of our potential customers.  

Organisations responsible for data collection and how your data is processed:

Data Controller: Urban Cooling Construction Limited, Unit A33 - 37, Second Avenue, Chatham, Kent, ME4 5AY

Urban Cooling Construction Limited have decided to collect survey responses via Survey Monkey. You have the option to opt-out of all communications via Survey Monkey. This will not affect your regular marketing communications with Urban Cooling Construction Limited.

Urban Cooling Construction Limited will receive the processed data in an anonymised report format for market research purposes only. The purpose of receiving this data is to help with new product and service development in the HVAC industry. 

Amazon Gift Vouchers are being paid for by HVAC Marketing Limited as thanks for your time, which are processed directly to you upon completion of the survey. 

Data Processor: HVAC Marketing Limited, 8 Tavistock Street, Leamington Spa, Warwickshire, CV32 5PL. 

HVAC Marketing Limited is a marketing and research agency that has been appointed to work on behalf of Urban Cooling Construction Limited to help deliver this Market Research project, including but not limited to the creation of the customer research survey and processing of data collected from each completed survey. 

All data is anonymised during processing.

HVAC Marketing Limited does not keep or store any personal information collected from the survey.

The survey only asks for your email address so that you can receive a £20 Amazon voucher. Your email address will not be shared with any third party businesses or used for any spam marketing communications outside the scope of this research project. 

Urban Cooling Construction Limited remains the data controller in the same capacity you originally opted-in to their marketing communications.

Your Rights:

• You have the right to withdraw your answers at any time during the survey if you do not wish to complete it.

• You have the right not to give your email address at the end of the survey - this is an option field. 

‍The survey is likely to take between 3 and 5 minutes to complete and does not incur any costs to you for completion. 

Terms and Conditions

The Survey is only to be completed once by each participant.

Participants will only receive their £20 Amazon Voucher if all applicable questions have been answered and all answers provided are deemed relevant by HVAC Marketing Limited.

Participants will receive their Amazon Gift Voucher within 7 working days of completing the survey. 

No cash alternative will be offered. 

The voucher will be given to you in your personal capacity and is not associated with your role or place of work.

If you do not leave your email address in the last optional field you will not receive a £20 Amazon Voucher as all data is anonymous.

The Amazon vouchers are reserved for the first 100 people who complete the survey.

The start date of this survey is time and date and will close on date and time. 

The promoter of this Market Research survey is Urban Cooling Construction Limited, Unit A33 - 37, Second Avenue, Chatham, Kent, ME4 5AY.