Thank You for Your Enquiry! What Happens Next?
Step 1. Make Enquiry (Complete)
One of our team will be in touch shortly to discuss your enquiry. In the meantime, we have sent you an email with some further information on and a link to our product brochures. If you can't find this email in your inbox, please check your spam.
When one of our team gives you a call, the phone number we will call you on is 020 8080 9708. We suggest saving this number to your phone contacts, so you don't miss us if we have to call you back in future.
Step 2. Video Consultation (20 mins)
We'll arrange a quick 20-minute video consultation with one of our specialist surveyors (via FaceTime or WhatsApp). During the call, you'll simply walk them through the rooms you'd like cooled, take a few measurements together, and show where you'd like your units installed. This will also be the time to ask any questions you may have.
From this consultation, your surveyor will prepare a prepare and send you an accurate quote tailored specifically to your property.
Step 3. Pre-Installation Survey
Once you’ve accepted our quote, we'll arrange a convenient time to visit your property to confirm all the technical details.
Step 4. Installation Booking
With everything ready to proceed, we'll confirm your final price, arrange your deposit payment, and book in your installation date.
Step 5. Installation Day
One of our expert installation teams will arrive as planned to fit your new system with precision and care.
Step 6. Completion & Handover
Once the installation is complete, we'll commission your system, run through how everything works, and carry out all the final checks.
Step 7. Warranty & Ongoing Support
We send you all warranty documents, giving you complete confidence that your system is fully covered. We'll also add you to our maintenance programme.
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